Refund policy

Returns & refunds

We accept returns within 30 days of delivery.

  • Please contact us at info@awiiin.com with your order number before sending anything back, and we will reply with the return address and instructions.
  • Items must come back in the same condition they were sent, with any tags and accessories that came with them.
  • For returns because of a change of mind, the buyer pays the return shipping. If an item is not as described or arrives damaged, we cover the return shipping.
  • Import duties and taxes charged by your country, and the original shipping charge, can't be refunded by us unless the return is because of our error.
  • We refund to the original payment method within 14 days after the item reaches us and has been checked.

All items are pre-owned unless stated otherwise. Each listing shows the actual item, its condition grade and measurements, so please check them before buying.