Are the items authentic?
Yes. Every item comes from licensed secondhand dealers in Japan, who check each piece before it reaches us. If an item is not as described, return it within 30 days for a full refund — we cover the return shipping.
What do the condition grades mean?
New with tags: unworn, tags attached. Like New: no visible signs of use. Excellent: minimal signs of wear. Good: some signs of wear, described in the listing. Fair: noticeable wear, described and photographed.
How do Japanese sizes fit?
Japanese sizes often run smaller than US and European sizes. Please compare the measurements in each listing with a piece you own that fits well. If you are unsure, e-mail us and we will help.
How long does shipping take?
We ship within 10 business days of your order. Economy (Japan Post) usually arrives 1–3 weeks after dispatch; Express (EMS or Yamato/UPS) usually 3–7 days. Every parcel has tracking.
Will I pay import duties?
United States: duties and taxes are calculated and collected at checkout, so there is nothing more to pay on delivery. Other countries: import duties, VAT/GST and carrier fees, if any, are collected on delivery and paid by the buyer.
Can I return an item?
Yes, within 30 days of delivery. For a change of mind the buyer pays the return shipping; if an item is not as described or arrives damaged, we cover it. Please contact us first at info@awiiin.com.
Can I buy several items and ship them together?
Yes. Add them to your cart — shipping is calculated by the total weight at checkout.
Who are you?
Awiiin Co., Ltd., a small team in Saitama, Japan, selling Japanese pre-owned designer clothing worldwide since 2018 (1,500+ reviews and 98%+ positive feedback on eBay since 2018). More about us.